In this era of full competition, only strong organization will survive, so is crucial to have a clear organization structure and quality system. The organization structure and quality system in an organization have to be well documented to give maximum benefits to every stakeholders within the organization.

A documented management system combined with “Elimination, simplification and focus” concept will act as a clear basis for organization in performing continual improvement through out its existing working process.

If it is well and correctly conducted, this Quality System Documentation will be a very powerful means to preserve the consistency of working process implementation in producing products and delivering services according to the standard set by the organization.

OBJECTIVES

To understand documentation structure and documentation development using ESF (Elimination, Simplification and Focus) concept.

To train how to develop an effective and efficient documentation.

TRAINING PROGRAM GENERAL OVERVIEW

- Understand the importance of documentation.

- Process Mapping.

- Elimination, Simplification and Focus.

- Case Study: documentation development.

AUDIENCE

Top and Middle Management and Supervisors.

DURATION

Effective 8 hours.